Industry - Healthcare / Education

Geography - UK

Business Value Driver - Reimagined processes

The Challenge

At a smaller scale the owner provided personalised service and expertise.  The ask remove concentration risk and high dependence on owner to ease regulatory and growth with Digital and AI adoption:

Organize - For the digital adoption

Strategy – AI insights to optimize performance

Develop - Automation, AI tools and processes to increase operational efficiency,

Communication – Devise and deploy tech communication strategy

Consult – To support framework and implementation.

Overall Impact

1. Improved understanding of sales channel performance cost to benefit. 
2. Increased business growth through tailored marketing and sales strategies.
3. Automated scheduling and booking via LMS 
4. Automated document production and digitised portfolios
5. Automated in time scheduling outputs for Assessors supporting logistics and context switching.
6. Increased confidence, safety, traceability, quality and evidence.
7. Enhanced integrity through robust process standardisation and exception management.
8. Enhanced reporting on student progress and engagement
9. Increased success and student satisfaction through personalized learning.
10. Business growth driven by a unique, AI-enhanced alignment with current trends.
11. Efficiency and cost reduction through AI identified support needs, stock mishandling and optimisation targets.
12. Multilingual customer service 24/7 with accessibility for ESL.
13. Increased satisfaction and confidence for staff and students with learning support tools.
14. Distributed SME capacity through AI and reduced reliance on the owner.
15. Increased coverage of preference data for AI models.